How to add influencer marketing to your agency's list of services.

I run a small marketing agency and clients are increasingly asking about influencer partnerships. Since I’ve never done this before, I’m looking for advice on how to start offering these services without turning away business.

We jumped into influencer marketing when a client’s paid social CTR got stuck at 0.8%. Instead of building a team from scratch, we partnered with a micro-influencer specialist first. Smart move - we learned how they vet creators and price campaigns while actually getting results. That first campaign crushed it with 3.2x ROAS vs our usual display ads. Now we handle strategy and analytics, they handle the creator side.

Our email nurture sequences were bombing because clients kept asking for influencer content we couldn’t handle. So we dug into which subscribers actually engaged with user-generated content - turns out they had 60% higher open rates. Used that data to pitch a hybrid solution: we’d keep doing email automation but white-label the influencer stuff through a partner agency.

The Problem:

You’re a marketing agency looking to offer influencer marketing services to clients but lack experience and want to avoid common pitfalls. You need a strategy to integrate this new service without losing existing business.

:thinking: Understanding the “Why” (The Root Cause):

Many agencies struggle to successfully integrate influencer marketing because they approach it tactically, rather than strategically. Jumping in without research can lead to wasted resources and disappointed clients. A successful integration requires understanding your target audience’s sentiment towards influencers, identifying the right influencer type for your campaigns, and aligning influencer marketing with your existing content strategy. Ignoring this can lead to misaligned messaging, poor ROI, and potentially damaging your agency’s reputation.

:gear: Step-by-Step Guide:

  1. Conduct Social Listening and Audience Research: Before contacting any influencers, understand your audience’s perception of influencer marketing. Use social listening tools (e.g., Brandwatch, Sprout Social) to analyze conversations around your clients’ industries and target demographics. Identify key influencers already engaging with your target audience and analyze their engagement rates. This will help determine the type of influencers (macro, micro, nano) that resonate most effectively with your clients’ target market. Pay close attention to what kind of content generates the highest engagement.

  2. Identify Ideal Influencer Types: Based on your research, determine the optimal influencer type for your clients’ campaigns. Micro-influencers often offer higher engagement rates and authenticity, while macro-influencers boast broader reach. The choice depends on your clients’ goals (e.g., brand awareness vs. lead generation).

  3. Align with Existing Content Strategy: Integrate influencer marketing into your existing content strategy. Don’t treat it as a separate silo. Instead, find ways to leverage existing content assets (blog posts, videos, infographics) through influencer partnerships, thereby amplifying their reach and impact. This reduces content creation overhead and maximizes efficiency.

  4. Develop a Phased Approach: Instead of a full-scale launch, start with a pilot program. Choose one or two clients for initial campaigns to test your processes, measure results, and refine your approach before scaling up your offerings to the entire agency.

:mag: Common Pitfalls & What to Check Next:

  • Ignoring Audience Sentiment: Negative perception of influencers among your target audience could make your campaigns ineffective. Always prioritize understanding your audience before selecting influencers.
  • Misaligned Messaging: Ensure your influencer’s messaging aligns perfectly with your clients’ brand voice and campaign goals. Inconsistent messaging can confuse audiences and dilute your campaign’s impact.
  • Poor Influencer Selection: Choosing influencers based solely on follower count without considering their engagement rate, audience demographics, and authenticity is a recipe for failure.
  • Lack of Measurement: Track key metrics (e.g., engagement rate, reach, website traffic, conversions) to assess campaign performance and refine your strategy iteratively.

:speech_balloon: Still running into issues? Share your (sanitized) config files, the exact command you ran, and any other relevant details. The community is here to help!

Three years ago when we jumped into influencer partnerships, the biggest thing I learned was to treat it like content distribution, not celebrity endorsements. We matched our content pillars with micro-influencers in specific niches - the key was finding audience overlap with our client’s buyer personas. This way we could use our existing content strategy skills while figuring out influencer relationships as we went.