This has been my biggest challenge this quarter. I can show our CMO all the engagement metrics we want, but when it comes time to ask for more budget for cross-border influencer campaigns—especially ones targeting both Russian and US audiences—conversations go sideways fast.
The issue isn’t that ROI doesn’t exist. It’s that I haven’t figured out how to present it in a way that moves her. Our engagement rates are solid, but she wants to see connection to actual revenue. And here’s the thing—our data’s messy. Russian market analytics don’t talk the same language as US market analytics. Different attribution models, different conversion funnels, different measurement frameworks.
I recently started pulling case studies from the bilingual hub—real cross-border campaigns that have proven ROI numbers. Most importantly: campaigns that started small, showed results, then scaled. That’s the narrative structure that actually lands with executives. Not “this will make us millions,” but “here’s how this other brand proved the model, here’s where they started, and here’s what happened when they doubled down.”
I’m also compiling performance benchmarks from the hub—what actually works for brands in this space. Engagement rates, conversion rates, cost per acquisition for Russian-rooted brands in the US. Suddenly, when I can say “our cost per acquisition is 15% lower than the benchmark,” it’s not a feel-good metric anymore. It’s a number the CFO can take seriously.
I’m getting close to something that might actually work, but I want to know what’s actually resonated with leadership for you. How are you building that ROI narrative? What data points actually move the needle? And how do you account for the cultural differences in how success is measured across markets?