Вetting us partners before saying yes—what's your actual checklist?

Hey everyone, I’m Alex, and I’ve been running a boutique marketing agency for about five years now, mostly focused on influencer partnerships. Lately, we’ve been getting more inquiries from US-based brands and agencies wanting to collaborate, and honestly, it’s exciting but also nerve-wracking.

The thing is, I’ve made mistakes before jumping into partnerships too quickly. You get caught up in the idea of a new market, a bigger campaign, or fresh revenue, and you skip the due diligence. Then six months in, you realize your partner operates completely differently, has different standards, or just isn’t reliable.

I’ve started using the bilingual hub to connect with potential US partners, and it’s been way better than cold emailing, but I’m still figuring out my vetting process. Right now it’s pretty ad-hoc: I look at their case studies, check their portfolio, maybe do a quick call. But I feel like I’m missing something.

What’s your actual checklist before you commit to a partnership with a cross-border agency? Are you looking at specific things? Do you ask for references? How do you actually validate that they’ll execute at the level you need, especially when you can’t just pop over to their office?

Good question. Here’s what I’ve learned the hard way: references are non-negotiable, but make sure you actually talk to their recent clients, not just contacts they’ve coached. Ask specific questions about timeline adherence and communication style—that’s where most cross-border partnerships break down.

I also ask to see a sample kickoff deck or brief template. How they structure a project tells you everything. If it’s messy or unclear, that’s a red flag. And honestly, I do a culture fit call now—not just a sales call. You need to know how they work, their communication cadence, decision-making speed. With US partners especially, there’s often a huge gap in how fast things move.

One more thing I do now: I always ask them to walk me through a failure. How did they mess up? How did they handle it? What did they learn? The answer tells you whether they’re defensive or actually accountable. A partner who owns their mistakes is a partner I can work with across markets.

Also, start small. Don’t commit to a big co-branded campaign right away. Do one small project together—even if it’s just a consulting gig or a test influencer collaboration. See how the working relationship actually feels before you’re locked into a contract.

From a US brand perspective, here’s what I look for when I’m evaluating Russian or international partners: clarity on KPIs and how you measure success. A lot of agencies come in with buzzwords but can’t actually articulate what success looks like or how you’ll track it.

Second, communication infrastructure. Do they use project management tools? Slack? How often do they report? If there’s radio silence for two weeks, that’s a dealbreaker in a US context. We move fast and iterate constantly.

Third—and this is huge—do they understand your market? Don’t assume they do. Ask them to explain your customer demographic back to you. If they’re off by a mile, they’re not going to execute right, no matter how good their portfolio looks.

I also always ask: ‘Show me a campaign you ran that flopped and what you learned.’ The answer to that question is worth more than any case study. And I ask for a detailed SOW before we shake hands—not a vague agreement. Specificity kills ambiguity and misalignment downstream.

I love this thread because vetting is so important but people don’t always talk about it openly. Here’s my take: beyond the professional stuff, I always ask about their team. Who will actually be working on my projects? Can I meet them or at least connect with them? I’ve had situations where I vetted the agency head, but then the actual team was different people entirely, and the work quality changed.

Also, I ask about their communication style explicitly. Some agencies are super formal, others are casual. Neither is bad, but they need to match what I need. If I need rapid feedback and iteration, a formal, slow agency will drive me crazy.

And honestly? I reach out to people in the community who’ve worked with them. I ask directly: ‘Hey, I’m thinking about partnering with Agency X. Anything I should know?’ You’d be surprised how honest people are when you ask directly.

One more thing—I check their actual responsiveness during the vetting process. If they’re slow to respond to emails or calls during the courtship phase, imagine how they’ll be during a live campaign when things are actually critical.

Also, I always ask about their backup plans. What happens if your lead strategist gets sick? What if there’s a crisis? Do they have redundancy? That tells you they’ve thought about risk management.

I’ve been on both sides of this—I’ve had partners vet me, and I’ve had to vet them. Honestly, the thing nobody talks about is timezone and cultural communication differences. I worked with a US agency once, and they expected me to jump on calls at 10 PM my time weekly. After two months, I was exhausted and relationships broke down.

So now I explicitly ask: How do we handle timezone differences? Do they have flexibility? Do they understand that not everyone works 9-5 PT?

Also, I ask about their onboarding process. Do they have a real onboarding? Or do you just kind of… figure it out as you go? A real process means they’ve done this before and they’re organized.

From my experience scaling internationally, I also ask: ‘What’s the longest partnership you’ve maintained with a cross-border client?’ If it’s less than a year, they might not have the staying power for what I need.

I also vet them by asking: ‘What’s your biggest creator complaint?’ If they say they don’t have any, they’re not listening to their creator network.

And practically speaking: do they have a clear payment process? Do they pay on time? That tells you everything about their operations and respect. Late payments are a red flag.