I’m a marketing director for a company that sells to both Russian and US audiences, and we’ve been running influencer campaigns in both markets for about a year. Here’s my problem: the metrics don’t speak the same language.
In Russia, I’m tracking engagement rate, conversion rate, and repeat purchase rate. A successful campaign shows up as high engagement + decent conversion, and repeat purchase rate is usually 35-40% for similar products.
In the US, engagement rates are lower (about half), conversion rates are comparable, but repeat purchase rate is terrible—usually 12-18%. But somehow, the overall ROI numbers end up similar. When I try to explain this to my boss, I sound like I’m making excuses instead of reporting facts.
I started asking myself: Am I measuring the wrong things? Should I be tracking different metrics for each market? Or is there actually a unified measurement system that accounts for these differences?
I’ve been trying to build a standardized analytics template that works for both markets, but every time I think I have something, I hit a wall. A KPI that makes sense for Russia doesn’t translate to US performance, and vice versa.
Last month, I collected data from about 20 comparable campaigns (10 Russian, 10 US) and tried to normalize everything. It was a mess. The Russian campaigns show up as “high engagement, moderate conversion, high loyalty.” The US campaigns are “low engagement, decent conversion, low loyalty.” If I weight them equally, I can’t tell which market is actually performing better for the business.
I think the issue is that I’m trying to force a system that doesn’t exist. Different markets, different audience behavior, different success definitions.
How do you actually compare campaign performance across Russia and US when the metrics themselves tell different stories? What’s your framework for saying, “This works” without losing the nuance of regional differences?