We’re trying to expand UGC sourcing and influencer partnerships beyond North America and Russia, and everything about the current process breaks when you add a third or fourth geography.
Right now, our playbook works okay for US and Russian markets because we have people embedded in those regions who understand the creators and platforms. But when we tried to launch in Poland and then Vietnam, we hit a wall.
Here’s what I’ve learned:
1. You can’t just translate your North American discovery process
We tried. We went to Instagram and TikTok in Poland, used the same hashtags (translated), and got either ghost accounts or creators whose content style was completely off.
Turns out:
- Polish creators are very different from US creators (more formal, different humor, different platform mix)
- Platform dominance shifts: Instagram is weaker in Poland, TikTok is king. In Vietnam? TikTok is blocked, everything is on YouTube and local platforms like Likee.
- Pricing structures are nowhere near the same (Poland is 40-50% of US rates; Vietnam is 20-30% of US rates)
2. Build micro-networks of scouts instead of trying to centralize everything
We hired two part-time scouts—one based in Warsaw, one based in Ho Chi Minh City. Their job:
- Spend 4 hours a week identifying promising new creators
- Understand local content trends
- Vet creators for brand safety and authenticity
- Manage initial outreach
This costs maybe $1500-2500/month per scout. Worth it.
3. Document everything—but templates need to be flexible
We have a creator intake form (for vetting), a brief template (for UGC), and a retainer framework (for ongoing partners). But I made one mistake: I tried to use the same form in all regions.
Problem? Polish creators thought some questions were weird or inappropriate. Vietnamese creators weren’t sure why we were asking certain things.
Now:
- Core questions are the same (does this creator understand our product?)
- Format and language are adapted per region
- We test templates with a few local creators before rolling out
4. Expect 3-4x the discovery time per new market
First 6 months in a new market is slow.
- Month 1-2: Understanding the ecosystem
- Month 2-3: Building relationships with scouts/partners
- Month 3-4: Building preliminary creator list
- Month 4-6: Testing with small UGC projects, learning what works
Don’t expect meaningful scale until month 5-6.
5. Start small and tactical—don’t try to scale immediately
When we launched in Poland, we thought: “Let’s find 20 creators, brief them, get 100 videos.”
That was chaos. Instead:
- Launched with 3-5 creators
- Learned their process, their communication style, their quality bar
- Then expanded to 10-15
- Only then started building a true marketplace
6. Budget for community building, not just procurement
In North America, we could largely buy access to creators. In new markets, especially smaller ones like Poland, you have to build relationships first.
This means:
- Sponsoring local content creator Discord servers or group chats
- Participating in local creator communities
- Sharing wins and supporting creators publicly
- Sometimes introducing creators to each other
It feels soft, but it’s how you build reputation in a new market.
7. Expect compliance surprises
Vietnam has very strict content policies (especially around political/social content). Poland has GDPR + additional local regulations. Every market has something you didn’t know about.
We now allocate 5-10% of discovery budget to legal consulting per new market. Sounds expensive, but it saves us from compliance disasters.
The business model that’s actually working:
Instead of building a global discovery engine, we’re building small, locally-intelligent hubs:
- Hub 1 (North America): Centralized, high automation
- Hub 2 (Russia/EU): Hybrid (centralized + local scouts)
- Hub 3 (Asia): Decentralized (local partners + scouts, lighter central control)
Each hub has different economics, different timelines, different risk profiles. But together they give us access to diverse creator pools and reduce dependence on any single market.
For anyone experimenting with this: What’s your current approach to new market expansion? Are you trying to centralize discovery, or are you hiring locally? And how do you decide which markets are worth the investment vs. which ones stay small?
Because I think there’s a real difference between “can we find creators in X country” and “should we actually build a program there.”