I’ve been managing influencer campaigns across US and Russian markets for a while, and my team keeps debating what the real KPIs should be. We track the obvious stuff—reach, engagement, traffic—but when we try to compare performance across markets, it gets messy because the benchmarks are totally different.
Like, engagement rates that look solid in one market might be mediocre in another. Conversion rates vary wildly depending on product type and market maturity. And attribution is a nightmare when a campaign might take weeks to convert.
So I’m trying to build a dashboard that actually makes sense for scaling. Here’s what I’m wrestling with:
Top-of-funnel metrics: Should we track reach equally across markets, or adjust for market size? A creator with 50K followers in Russia is hitting a different addressable market than 50K followers in the US. And should we weight by follower quality (which varies) or just raw numbers?
Engagement: Beyond likes and comments, what matters? Saves, shares, click-throughs? We’re using engagement rate, but I’m wondering if that’s too broad. And should we adjust benchmarks by platform? TikTok engagement looks different than Instagram, which is different than YouTube.
Conversion & Sales: This is where it gets real, but also fuzzy. We use first-click attribution (which probably undervalues influencer campaigns) and last-click (which definitely overvalues them). UTM codes help, but not every creator uses them, and not every sale path includes an obvious touchpoint.
Cost efficiency: We calculate cost-per-engagement, cost-per-click, cost-per-sale. But should we be comparing these across markets? A $5 CAC in Russia is very different from $5 CAC in the US because of purchasing power and market conditions.
Audience quality: This is the one we struggle with most. High engagement with low-quality followers isn’t helpful. But how do you measure quality at scale? Follower demographic match, purchase history, previous conversion success?
Long-term brand lift: Everything I listed above is short-term. But influencer partnerships also build brand awareness and trust over time. How do we measure that without running expensive brand lift studies?
Right now, we’re manually adjusting metrics depending on the market and campaign type, which means we’re probably making inconsistent decisions. I’d rather have a framework that lets us standardize without oversimplifying.
How are you guys approaching this? What KPIs have actually worked for comparing performance across markets and deciding what’s worth scaling?