okay, so I’ve got a situation that’s been eating at me for a few weeks now. We had this influencer partnership lined up—a pretty solid Russian beauty creator, great engagement in Moscow, decent following. On paper, everything looked right for a US expansion push. We thought her audience would translate well, the aesthetic fit our brand, pricing was reasonable.
But the campaign tanked. I mean, the content went live, got decent impressions initially, and then… nothing. Engagement dropped off a cliff. We’re talking single-digit percentages of the expected ROI. The creator didn’t understand the nuances of the US market, the messaging didn’t land, and honestly, we weren’t prepared for how differently audiences respond across regions.
Here’s what really bothered me: we had all this data sitting in silos. The Russian team knew what worked there, the US team had their benchmarks, but nobody was actually talking to each other in real time. It was like we were running two separate campaigns under one brand.
Then I realized we needed to flip the script. Instead of writing this off as a loss, what if we used this failed partnership as the foundation for something better? We brought the Russian creator closer to our US network, connected her with another influencer we work with here, and they started building something together—genuine collaboration, not just “expand to the US.” They began co-creating content, sharing audience insights, actually learning from each other.
The second wave of that campaign performed 3x better. Not because we changed the creator, but because we stopped treating it like a one-way export and started treating it like a real partnership.
I’m curious—has anyone else hit this wall with cross-market influencer deals? How did you actually recover from it? And more importantly, how do you set up that collaboration infrastructure from day one so you’re not scrambling like we were?