I spent way too long writing our agency profile thinking it needed to impress. You know—flowery descriptions of our “journey,” testimonials layered on thick, keywords stuffed everywhere. Turns out that’s exactly what makes a profile forgettable.
Last month I completely rewrote it. Stripped it down to three things: what we specifically do, who we’ve worked with, and what we need from partners. No narrative arc. No corporate speak. Just clarity.
The results have been striking. Before, we’d get matched with partners who seemed right on the surface but then conversations would fizzle because we didn’t actually need the same things. Now, the people reaching out already understand our constraints and strengths.
What changed: I started thinking of the profile like a brief for a hiring manager. You’re not trying to convince someone you’re amazing. You’re trying to communicate exactly what role you fill so they can decide if it fits.
Here’s what worked in our rewrite:
Specificity over breadth. Instead of “we handle influencer marketing,” we said “we produce UGC content for e-commerce brands and manage creator relationships at scale.” That one-line change meant we stopped getting matched with agencies looking for paid media expertise.
Real portfolio examples. Not a highlight reel. Actual links to campaigns we’ve run. People can see the quality and complexity of work. Vague credentials don’t tell you anything.
Clear partnership model. We said explicitly: “We work best as production partners on larger campaigns for 3+ months” instead of leaving people to guess about scope and duration. Turned out this filtered out people looking for one-off projects, which saved everyone time.
Bandwidth statement. We admitted we’re not always available for immediate turnarounds. This sounds risky, but paradoxically, it attracted partners who respected boundaries and could plan accordingly.
The pattern I’m seeing: profiles that try to be everything to everyone attract tire-kickers. Profiles that are specific about what you do and how you work attract people who actually need that specific thing.
How are you thinking about your profile? Are you trying to appeal to everyone, or have you gotten specific about who you want to attract?